Collection: Customer Support

Customer Support

Welcome to Bin Rizwan customer support. We are here to help with any question, concern or feedback you may have.

Contact Options

Email

For orders, sizing help, order tracking and general enquiries, email us at sales@binrizwan.com. We reply within 24 hours.

Phone / WhatsApp

Call or WhatsApp us at +92-310-1111393. WhatsApp is usually the quickest way to reach us.

Business Hours

  • Monday to Saturday: 12:00 PM – 10:00 PM
  • Friday: 3:00 PM – 10:00 PM
  • Sunday: Closed

Visit Our Store

Shop # 2, Shahzada Mall, Kurta Gali, Tariq Road, Block 2 PECHS, Karachi, Sindh 75600, Pakistan

Common Questions

  • Delivery: 2 to 3 working days within Karachi, 3 to 5 working days across the rest of Pakistan.
  • Free shipping: free across Pakistan on all orders above Rs 5,000.
  • Exchange: ready-made articles can be exchanged within 3 days after receiving your parcel. No refunds are offered.
  • Payment: cash on delivery, bank transfer, and debit or credit card.

For full details see our FAQ, Shipping Policy and Return & Exchange Policy.